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Terms of service

Last updated: September 26, 2026

PLEASE READ SECTION 16 CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US THROUGH INDIVIDUAL BINDING ARBITRATION, NOT IN COURT, AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS ACTION. YOU CAN OPT OUT WITHIN 30 DAYS AS EXPLAINED IN SECTION 16.

These Terms of Service (“Terms”) are an agreement between you and SI QUEMA (“Sí Quema,” “we,” “us”). They cover your use of siquemasupplements.com, any site that links to these Terms, our emails, and every purchase you make from us (together, the “Services”). By using the Services or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy and Shipping Policy, which are part of these Terms. If you do not agree, do not use the Services.

1. Who can buy

You must be at least 18 years old and able to form a binding contract to use the Services or buy our products. By ordering, you confirm that you are 18 or older and that the products are for adult use.

2. Health and safety — read before use

  • Not medical advice. Everything on the Services, including ingredient descriptions, FAQs, emails and social posts, is general information only. It is not medical advice and does not replace a doctor.
  • FDA statement. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Talk to a doctor first. Consult a licensed healthcare professional before use, especially if you have high blood pressure, a heart, thyroid, liver or kidney condition, diabetes, anxiety or a seizure disorder, take any medication, or are sensitive to caffeine. Do not use if you are pregnant, nursing, or under 18.
  • Caffeine. Each serving contains 200 mg of caffeine. Do not combine with other caffeine or stimulants, and do not take more than the serving size on the label.
  • Use as directed. Read the full label and all warnings before use. Stop using the product and see a doctor if you have any adverse reaction.
  • Results vary. Results depend on diet, exercise and the individual. Our products support a reduced-calorie diet and regular exercise and do not replace them. Testimonials and examples are not a promise of results.
  • Your responsibility. You are responsible for deciding whether our products are right for you. To the fullest extent the law allows, you use them at your own risk.

3. Products, prices and errors

We try to show products, labels, colors, prices and availability accurately. Videos and images are illustrations; the physical label and packaging you receive control. Prices are in U.S. dollars and can change without notice. We may correct errors (including pricing errors) at any time, and may cancel orders affected by an error even after you receive an order confirmation. If we cancel an order you already paid for, we refund you in full.

4. Orders

Your order is an offer to buy. We accept it when we ship it. We may refuse, limit or cancel any order, including orders that appear to be for resale, placed by resellers or distributors, placed in excessive quantities, or suspected of fraud. Our products are sold for personal use only, and reselling them without our written permission is not allowed.

5. Payment and taxes

Payment is processed at checkout by Shopify and its payment partners. You confirm that you are authorized to use your payment method. Applicable sales taxes are calculated at checkout.

6. Shipping and risk of loss

We ship to U.S. addresses only. Delivery times are estimates and not guaranteed. Title and risk of loss pass to you when we hand your order to the carrier. See our Shipping Policy for details. If a package shows as delivered but you did not receive it, contact us and we will work with the carrier.

7. Refunds

Refunds are handled under our Refund Policy, which is part of these Terms.

8. Discount codes and promotions

Codes (including sign-up offers) are limited to one use per customer unless stated otherwise, have no cash value, cannot be combined unless stated, and may be changed or ended at any time. We may cancel orders that use codes in violation of their terms.

9. Accounts

If you create an account, keep your login secure and tell us about any unauthorized use. You are responsible for activity on your account.

10. Reviews and content you send us

If you send us reviews, photos, comments or ideas, you give us a non-exclusive, royalty-free, worldwide, perpetual license to use, copy, edit and publish them in connection with our business, and you confirm you have the right to grant it. Do not post anything false, illegal, offensive, or that makes medical claims. We may remove any content at any time.

11. Our intellectual property

The Sí Quema name, logo, labels, videos, photos, text, design and code on the Services belong to us or our licensors and are protected by law. You may not copy, reproduce, sell or use them without our written permission.

12. Prohibited use

You may not use the Services to break the law; to infringe anyone’s rights; to send spam or malware; to scrape, copy or resell our content or products; to interfere with the site’s security or operation; or to impersonate anyone. We may suspend or end your access for any violation.

13. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT PROMISE ANY PARTICULAR RESULT FROM USING OUR PRODUCTS, OR THAT THE SITE WILL BE ERROR-FREE OR ALWAYS AVAILABLE. Some states do not allow these exclusions, so some of them may not apply to you.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SÍ QUEMA AND ITS OWNERS, EMPLOYEES, SUPPLIERS AND MANUFACTURERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING FROM THE SERVICES OR ANY PRODUCT, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE PRODUCT IN QUESTION OR $100. Some states do not allow these limits, so they may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

15. Indemnification

You agree to defend and hold harmless Sí Quema and its owners, employees and partners from any claims, losses and costs (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Services or products (including use against label directions or warnings), or your violation of any law or anyone’s rights.

16. Disputes: arbitration and class action waiver

Talk to us first. Before starting any formal claim, email us at siquemasupplements.com@gmail.com with your name, order number and a description of the problem and what you want. We both agree to try in good faith to resolve it within 60 days.

Binding arbitration. If we cannot resolve it, you and Sí Quema agree that any dispute, claim or controversy arising from or relating to these Terms, the Services or any product (“Claim”) will be resolved by final and binding individual arbitration, not in court. The arbitration will be run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (available at adr.org), before a single arbitrator, by video, phone, written submissions or in person in the county where you live. Filing fees will be paid as the AAA Consumer Rules require. The arbitrator decides all issues, except that a court decides questions about the scope, validity or enforceability of the class action waiver. Judgment on the award may be entered in any court with jurisdiction. This agreement is governed by the Federal Arbitration Act.

Exceptions. Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court to stop infringement or misuse of intellectual property. Claims for public injunctive relief, where the law does not allow them to be waived, may be brought in court after any individual arbitration is complete.

CLASS ACTION AND JURY WAIVER. YOU AND SÍ QUEMA MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION, AND EACH OF US WAIVES THE RIGHT TO A JURY TRIAL. If this waiver is found unenforceable for a particular claim, that claim (and only that claim) will be decided in court, and the rest of this Section still applies.

Mass filings. If 25 or more similar arbitration demands are filed by or with the help of the same law firm or group, they will be administered in batches of up to 50, with one set of fees per batch, to the extent the AAA rules allow.

30-day opt-out. You can opt out of this arbitration agreement by emailing siquemasupplements.com@gmail.com within 30 days of first accepting these Terms, with the subject “Arbitration Opt-Out” and your name, address and email. Opting out does not affect the rest of these Terms.

Time limit. To the extent the law allows, any Claim must be started within one year after it arises, or it is permanently barred.

17. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, and by the Federal Arbitration Act for Section 16. Any Claim that is not arbitrated will be heard only in the state or federal courts located in Los Angeles County, California, and you and we consent to their jurisdiction.

18. Other terms

If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms; we may transfer them as part of a sale or reorganization. These Terms, with the policies they reference, are the entire agreement between us about the Services. We are not responsible for delays caused by events outside our reasonable control.

19. Changes

We may update these Terms. Changes apply from the date posted and do not apply to orders placed before that date. Continuing to use the Services after a change means you accept it.

20. Contact us

SI QUEMA
13602 Studebaker Rd, Norwalk, CA 90650
Phone: (562) 412-7471
Email: siquemasupplements.com@gmail.com